Yahoo: Confusing Unsubscribe

Interface Interference Obstruction

Culprit

www.yahoo.com

Found

7 months ago


Yahoo uses confusing options when trying to unsubscribe from their newsletter. The design encourages users to click “no, cancel” because they want to cancel their subscription, but to actually cancel, the user must select one of the small, light grey text options below the big blue button.

Latest examples found

Interface Interference Obstruction

Zynga.com: Unsubscribe hidden as white on white

January 20, 2018

Interface Interference

Yelp: Disguised Ads

January 20, 2018

Interface Interference

Yahoo: Distraction While Changing Security Settings

January 20, 2018

Interface Interference Obstruction

Yahoo: Confusing Unsubscribe

January 20, 2018

Forced Action Interface Interference

Wupload: “Premium” Download Speeds

January 20, 2018